Terms of service

Terms & Conditions

Welcome to The Art Solution. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to these terms.

These terms are governed by the laws of the United Kingdom, including the Consumer Rights Act 2015 and applicable e-commerce regulations.

 1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or using the website under supervision of a parent/guardian

  • All information provided by you is accurate and complete

  • You will not use our products for any illegal or unauthorized purpose

We reserve the right to refuse service to any individual at any time.

2. Products & Availability

All products listed are subject to availability.

As part of our business model, we work with trusted third-party suppliers to fulfill orders. This allows us to offer a wide range of products at competitive prices.

Please note:

  • Product images are for illustration purposes only

  • Minor variations in colour, packaging, or design may occur

  • We do not guarantee continuous stock availability

 3. Pricing & Payments

All prices are displayed in GBP (£).

We reserve the right to change prices at any time without prior notice.

Payments are processed securely through trusted third-party providers such as:

  • Shopify Payments

  • PayPal

We do not store any payment card details on our servers.

 4. Shipping

Shipping times are estimated only.

Typical delivery time:

  • UK orders: 7–14 business days (may vary depending on supplier and location)

We are not responsible for delays caused by:

  • Customs processing

  • Courier delays

  • External factors beyond our control

5. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

Under UK Consumer Contracts Regulations 2013:

  • Customers have the right to return items within 14 days of receiving their order

  • Items must be unused and in original condition

 6. Consumer Rights

All customers are protected under the UK Consumer Rights Act 2015, which ensures that products must be

  • As described

  • Of satisfactory quality

  • Fit for purpose

7. Privacy & Data Protection

We handle all personal data in accordance with UK GDPR laws.

For full details, please refer to our Privacy Policy.

8. Intellectual Property

All content on this website, including logos, text, images, and branding, is the property of The Art Solution and may not be copied or used without permission.

9. Limitation of Liability

We are not responsible for:

  • Indirect or consequential losses

  • Delays caused by third-party suppliers or couriers

  • Minor variations in product appearance

10. Contact Information

If you have any questions about these Terms & Conditions, contact us:

Email: support@theartsolution.com